Booking Policies

Privacy & Cancellation Policy

Clear, fair terms for every reservation with Boston Logan Anywhere Inc., and how we handle your information.

617 888-2184
  • 3 hrs Sedan
  • 6 hrs SUV
  • 7 days Van & Sprinter
01

Cancellations

Please cancel by phone or email. Your cancellation is confirmed once we acknowledge your request.

To avoid a cancellation charge, please cancel by these deadlines:

Sedan

At least 3 hours

before pickup

SUV

At least 6 hours

before pickup

Van or Sprinter

At least 7 days

before pickup

Hourly service or special events

Any different cancellation deadline will be stated in writing before booking

02

Late cancellations & no-shows

Cancellations made after the applicable deadline may be charged the confirmed trip fare.

If a passenger does not arrive at the pickup location after the waiting time stated in the booking confirmation, the reservation may be treated as a no-show and charged the confirmed fare.

03

Payments

  • Your quote or booking confirmation will show the fare, what it includes, and when payment is due.
  • Payment is made using the method provided with your booking.
  • Any additional charge for a requested change, extra stop, or extra waiting time will be disclosed before it is charged.
04

If we cancel

If Boston Logan Anywhere Inc. cancels your reservation, we will offer a full refund or, if available, a replacement ride.

05

Your privacy

We collect only the information we need to arrange your transportation and answer your questions:

  • Contact form: your name, email address, phone number (optional) and message.
  • Reservations and accounts: passenger names, contact details, pickup and drop-off addresses, flight details and payment information you enter in our online booking system.

We use this information to plan and carry out your trips, contact you about your booking, process payment and reply to your messages. We do not sell your personal information.

06

Third-party services & cookies

  • Online booking: reservations, accounts and payments are handled by our booking provider, LimoAnywhere, inside the booking form on this site. Information you enter there is processed under LimoAnywhere's own privacy policy.
  • Google: our maps are provided by Google Maps, and the reviews shown on our home page come from our Google Business Profile. Google may set its own cookies when a map loads.
  • Cookies: this website uses only the cookies it needs to work, such as keeping forms secure.

To ask about, correct or delete the information we hold about you, email info@bostonlogananywhere.com or call 617 888-2184. We may update this policy from time to time; the current version is always on this page.

Need to cancel or change a ride?

Contact our dispatch team. Your cancellation is confirmed once we acknowledge your request.

617 888-2184 Email dispatch