Booking Policies

Cancellation & Payment Policy

Clear, fair terms for every reservation with Boston Logan Anywhere Inc.

  • 3 hrs Sedan
  • 6 hrs SUV
  • 7 days Van & Sprinter
01

Cancellations

Please cancel by phone or email. Your cancellation is confirmed once we acknowledge your request.

To avoid a cancellation charge, please cancel by these deadlines:

Sedan

At least 3 hours

before pickup

SUV

At least 6 hours

before pickup

Van or Sprinter

At least 7 days

before pickup

Hourly service or special events

Any different cancellation deadline will be stated in writing before booking

02

Late cancellations & no-shows

Cancellations made after the applicable deadline may be charged the confirmed trip fare.

If a passenger does not arrive at the pickup location after the waiting time stated in the booking confirmation, the reservation may be treated as a no-show and charged the confirmed fare.

03

Payments

  • Your quote or booking confirmation will show the fare, what it includes, and when payment is due.
  • Payment is made using the method provided with your booking.
  • Any additional charge for a requested change, extra stop, or extra waiting time will be disclosed before it is charged.
04

If we cancel

If Boston Logan Anywhere Inc. cancels your reservation, we will offer a full refund or, if available, a replacement ride.

Need to cancel or change a ride?

Contact our dispatch team. Your cancellation is confirmed once we acknowledge your request.

(1617) 888 2184 Email dispatch